Itaú Unibanco Holding

ESG STRATEGY IN RETAIL: SOCIAL, ENVIRONMENTAL, AND CLIMATE
GUIDELINES FOR INDIVIDUAL CUSTOMERS

1. OBJECTIVE

This document consolidates the sustainable guidelines and initiatives, as well as the
social, environmental and climate risk management and sustainability practices for
individual clients, reinforcing Itaú Unibanco’s commitment to responsible action
aligned with social, environmental and climate challenges.

2. Environmental social and climate Risk Management Guidelines and...